SHIPPING
HOW LONG DOES SHIPPING TAKE?
All US purchases are either shipped via ________ and usually take 2-4 days for delivery.
HOW LONG AFTER PLACING AN ORDER WILL IT BE SHIPPED?
We want you to receive your new purchase as quickly as possible!
It typically takes 1-3 business days to process your order.
If you place your order during the weekend or on a holiday, we will start processing your order on the following business day.
TRACKING NUMBER
Once your order has been shipped, we send you an email containing a tracking number, which allows you to easily track the process of your order. We process and ship orders Monday - Friday AEST, tracking number can only be supplied on weekdays.
If you did not receive an e-mail with tracking number after 4-5 days of placing your order, please feel free to contact us at: [email protected]
RETURNES AND EXCHANGES
Please contact us ([email protected]) before returning any items. You can return the product within 14 days after delivery. The shipment is payed by the customer. The product must be in the same condition as you received it. If the product is ruined it shall not be refunded.
CONTACT
Customer enquiries: [email protected]
Marketing/Influencer enquiries: [email protected]
Instagram: @ria.studio